Warranty Claim FAQ's





Your deductible is due upon receipt of the diagnosis and before repair begins. Your Customer Service Advocate will contact you after the diagnosis is complete to arrange payment.
If your needs fall under routine maintenance without a claim, you may still make an appointment with our in-network shops. However, payment will be required directly to the shop. Please communicate your preference to the repair facility.
Your deductible covers only one covered repair. Any additional items or repairs will necessitate further funds.
We do not offer such services. Kindly inform the repair facility regarding your vehicle's arrival method.
Yes, a diagnostic fee will be required. Please settle this directly with the repair facility.
You can reach them Monday to Friday from 9 am to 5 pm at 937-908-9800, Option 3.